Last updated: October 20, 2026
What we collect and why
We collect information you send to Houston SEO Works, recordings and transcripts of calls and chats, and basic website analytics. We use this information to reply to you, prepare the free visibility check and arrange follow-up about it. This policy explains those uses, who receives the information and how to ask us to delete it.
Details you submit through our form
We collect the details you send through the form: your name, business name, website, phone number, email address, city and message. These are the contact and business details we use when responding to your inquiry or preparing your free visibility check. The message you submit is also part of the information we collect.
We use the information you provide so that one of our SEO specialists, an independent SEO professional in our network who would do the work, can contact you about the check. That follow-up uses the details you shared with us. Your inquiry and the information needed to respond to it are shared with that specialist.
For example, when you submit a website and message through the form, we use those details to prepare the check and respond to your questions. When you provide a phone number or email address, we use that contact information to reply. These uses concern your inquiry and the follow-up about your business.
Calls and chats are recorded
Our automated assistant answers calls and chats, and those conversations are recorded and transcribed. We collect both the recording and the written transcript as part of your inquiry. We use the information from these conversations to reply, prepare the free visibility check and support the specialist's follow-up.
Website analytics and cookies
We collect basic analytics about pages viewed, device and approximate location. We use privacy-friendly analytics and Google Analytics on the site. Google Analytics uses cookies, so cookies form part of how that analytics service collects information about site visits.
Who receives your information
We share your information only with the specialist who follows up and the service providers that run the site. Those providers handle hosting, the phone and AI assistant, email delivery and analytics. Their services support the website, the conversations you have with us and the delivery of our replies.
We never sell personal information. The sharing described here is limited to that specialist and those service providers. Information submitted through the form, recorded conversations and analytics are covered by the collection and sharing practices explained on this page.
How to request deletion
You can ask us to delete your information by phone or through the contact form. Use our contact form to request deletion and tell us that you want your information deleted. Calls about deletion are answered by the automated assistant and are recorded and transcribed.
Children and policy changes
Our site is not meant for children under 13. Changes to this privacy policy are dated on this page. The date at the beginning identifies the current policy update.